John Abbott Courses

I taught at JAC from 1986 through 1997 and enjoyed the program and the students immensely.
Here are three of the courses that I hope will be useful to others even today, a decade later.

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Courses

Cyberwatch

Ethics

InfoSec Perception

IYIR

Methods

NetworkWorld Archive

Opinion

Ops Mgmt

Overviews

Security Mgmt

Data Communications
This short course introduces the basic concepts of this subject and has lots of diagrams and simulations that other instructors may find helpful when creating their own course materials.

Quality Assurance
A three-day introduction to software QA.

The Art of Technical Support
This series of lectures looks at a wide range of topics that underly effective technical support delivery and management. The review questions were used for quizzes and exams.

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Updated 2010-01-15